Real businesses. Real structure. Real results.

Over the years, I’ve worked with startups, growing teams, and established brands to bring clarity, confidence, and clean systems into their operations. From SOPs and handbooks to websites and branding—my work helps businesses run better and feel more aligned.

Here’s a curated look at some of the projects I’ve edited, created, or restructured.

Banchini Cleaning

At Banchini Cleaning, I provide ongoing operational and creative support across both finance and brand development.

My role spans P&L management, invoice creating and tracking, and hour recording, helping ensure the business remains financially organised and scalable. In addition to backend systems, I support visual brand identity—designing logos, refreshing marketing materials, and developing a clean, user-friendly website.

I also assist with ad hoc administrative tasks, allowing the founder to focus on service delivery while I manage the operational details behind the scenes.

Result: Streamlined financial systems, a cohesive brand identity, and a professional digital presence that reflects the quality of the business.

Akehurst Group Ltd

At Akehurst Group, I set up and managed the full operational backbone of the business, from finance to HR.

I oversaw day-to-day administration, coordinated high-level meetings including P&L reviews and strategic planning, and supported the executive team with structured reporting. I also handled credit control, payroll prep, financial forecasting, and supplier tracking.

On the HR side, I managed onboarding, employee relations, and disciplinary documentation—ensuring policies are up-to-date and processes are consistent. I created, implemented and trained staff on new systems and processes.

I’ve also took lead roles in marketing support, including website updates and social media.

Result: Created clear internal systems that improved team accountability, reduced financial admin bottlenecks, and ensured compliant onboarding and training structures.

Park Plaza County Hall

At one of London’s busiest hotels, I supported the General and Hotel Managers by managing complex calendars, internal communications, and strategic meetings.

I created new structures within the Executive Office, handled confidential documentation, supported HR initiatives and employee engagement projects, and ran the Instagram account for the in-house restaurant.

Result: Elevated the efficiency of the Executive Office and improved communication flow between departments—enabling smoother, more effective hotel operations.

RePlace London

I joined RePlace one month before its launch and played a pivotal role in setting up the front-of-house systems and team structure.

I trained new staff, handled VIP clients, and supported the fitness floor. I also managed bookings through Mind Body and Square, handled inventory, created admin templates, and responded to customer enquiries.

Result: Built foundational client service and reception systems from scratch, directly contributing to the brand’s successful opening and ongoing client experience.